Frequently asked questions about shipping wine abroad

When shipping wine internationally by air, a number of specific documents are required to ensure a safe and compliant shipment:

• Commercial Invoice: This document lists information on the seller, the buyer, and
  the products shipped. It is essential for customs formalities and shipment tracking.
• Full recipient address, country telephone number and recipient e-mail address are
  required.
• Airway Bill: This document issued by the airline or freight forwarder details flight information, package contents and transportation terms. It also serves as proof of the contract of carriage between the shipper and the air carrier.
• Customs and origin certificates: These documents are essential for customs compliance on import and export. Depending on the country of destination, a certificate of origin (proving that the wine comes from a specific region) or a health certificate attesting that the wine complies with current food standards may be required.
• Certificate of insurance : Altough Pelican Air Services includes damage insurance in its
  services, an additional certificate of insurance can be provided as a guarantee, depending on the shipper's needs.
• Alcohol-specific documents (DAE, DSA,etc.): Depending on local regulations, particularly in the European Union, documents such as DAE (Document Administratif Électronique) or the DSA (Document Simplifié d'Accompagnement) may be required to transport wine under excise duty suspension.
• Air safety formalities: The air transport of wine is subject to strict safety standards, as wine is a fragile commodity, sometimes considered sensitive due to its alcohol content. Pelican Air Services ensures that all air safety requirements are met.

Note: Pelican Air Services will prepare and manage all these documents for you, simplifying the shipping process.

The Electronic Administrative Document (DAE) is a dematerialized document used for the intra-community transport of wines under duty-suspension arrangements. It replaces the DSA for shipments within the European Union via the Excise Movement and Control System (EMCS). This electronic document enables tax authorities to track the movement of products subject to excise duty.
It is mainly used by wine professionals.

Each country applies specific customs duties and taxes on the import of alcohol. It's important to
find out about the regulations in the destination country to avoid additional charges on receipt.
Pelican Air Services facilitates this process by providing you with a clear estimate of shipping costs,
including taxes and customs duties.
The amount of duty is broken down into fixed duties (customs clearance) and variable duties depending on various parameters, such as the regulations of the destination country, the value of the goods, volume, alcohol content, etc......

To ship wine to the USA, it is necessary to comply with Food and Drug Administration
(FDA) regulations. These requirements are designed to ensure that imported products meet U.S. safety and quality standards.

• Pre-registration: Any company wishing to export wine to the United States must register its establishment with the FDA. This enables the agency to track the origin of products and ensure traceability.
• Compliant labeling: Wine bottles must bear an FDA-compliant label, with information such as alcohol content, list of ingredients, and wine's geographic origin.
• Sanitary certification: Although mainly applicable to perishable food products, some wines may require certificates of conformity to ensure that they comply with U.S. sanitary standards.
• Prior import notification: Before wine enters the U.S., a prior notification must be submitted to the FDA to inform of the arrival of food goods. This enables the agency to better monitor and control imports.

Pelican Air Services takes care of all these formalities to ensure delivery in compliance with
the regulations of the destination country.

Packaging plays a key role in protecting your cylinders during shipment. Pelican Air Services uses
specific reinforced packaging to guarantee the safety of your cylinders throughout transport, and offers damage insurance included in the service.

Some countries impose specific restrictions on the import of alcoholic beverages. For example, the import of wine into Saudi Arabia is strictly forbidden, or only permitted if the recipient is an licensed importer of alcohol, while other countries may limit the amount of wine that can be imported on a  personal basis.

All types of wine can be shipped, whether still, sparkling or naturally sweet. However, it is important to check whether certain countries have specific restrictions on certain types of wine.

Pelican Air Services offers a real-time tracking service for all shipments. Thanks to our platform, you can track the progress of your shipment every step of the way, from collection to transport to delivery to your end customer.

Pelican Air Services offers a complete solution for international wine shipments, tailored to
the needs of both private and professional customers.

Main Services:

• Secure international wine shipping.
• Complete logistics including collection from the producer, reinforced packaging,
  customs clearance and delivery to the customer's home.
• Real-time calculation of shipping costs and taxes thanks to our innovative application.
• Manage customs formalities to simplify shipments.

Competitive Advantages:

• Expertise in international customs and administrative regulations, guaranteeing fast, surprise-
  free deliveries.
• Innovative application that facilitates transactions and automates customs formalities.
• Special, reinforced, environmentally-friendly packaging, guaranteeing cylinder safety.
• Personalized service available 7 days a week to meet any request.
• Flexibility for all types of shipping volumes and formats, whether you're sending one or
  several cases.
• Damage insurance included with every shipment, for maximum peace of mind.

Shipping Process:

• Collection: A Pelican driver collects parcels directly from wine professionals (vineyards, châteaux, wineries).
• Secure packaging: Use of reinforced packaging designed by Pelican to protect bottles
  during transport.
• Management of customs formalities : Pelican takes care of the complete management of
  formalities, including payment of customs duties.
• Duty Paid Delivery (DDP): Packages are delivered to over 60 countries, with the assurance that there will be no additional charges for recipients.

Target customers:

• Individuals: For sending wine for personal use or when traveling abroad.
• Wine professionals: Vineyards, châteaux, wineries, and all companies involved in the wine
  industry.
• International customers on wine tours: Enables wines to be shipped directly to customers on wine tours.
• Geographic coverage: Pelican Air Services serves over 60 countries worldwide, offering fast, secure delivery.